Fed up

Poor Lia, she's absolutely fed up with this, but "I guess it is the price of love, I know it's not cheap":

Well, I got an email back from the ticket office, telling me that they cancelled my previous orders and that I could buy tickets again with the presale code. So I did, got through, ordered 2 standing tickets, got through to the payment and got through to the confirmation site. I printed the confirmation straightaway so I got that in front of me now but when I logged in again on the site it said, you've got no orders. Before that I saw the cancelled orders but they are not there anymore now as well. But now I can not log in at all anymore....... I am sure I still got my password right but no..... I am getting really tired of this.
I will send them an email again as I got an order number on the print out to see if this time it did go o.k.