Sunday, September 27, 2009

Total confusion

I must admit that the ticket presales (Vienna, Horsens and Helsinki) starting on Tuesday and goes on til Thursday causes a real chaos. I just doesn’t make sense. I had a presale code that I used for a show in 2009. That code should be marked as used. When I had completed the purchase in 2009, the code disappeared from my u2.com account (as expected). Logging on the ”my account” yesterday, there is actually a presale code. How is that possible? I checked the code that I received when I got my membership in 2009 and it’s the same code allright. Does that mean that I can use that old code for buying tickets in 2010 even if it’s used? Seems highly unlikely and it just can’t be that way. I used my code for 2009, so why is it still there?

Also, U2.com has sent an e-mail urging us to renew our memberships (USD 40) to obtain a presale code for 2010. This implies that the 2009 code cannot be used. Still, I’m very tempted to try the 2009 code again, after all, it’s there. Postings on U2.com says that everything will be clarified and be fixed on Monday. It has to be an error in the system. So many questions and no answers. Obviously there are people who renewed and still there is only the code from 2009 visible. Also, many fans have renewed and see a new code on the U2.com page.

There is no rhyme nor reason here. Hoping for better information tomorrow. I admit I’m getting nervous. I’m here with my credit card thinking about renewing right away. I can’t stand the risk of losing out on tickets. The pressure on the ticket sales in Helsinki, Moscow and Istanbul should be incredible. To make things even more complicated, I’m sure there will be tickets for a second show in most cities. Will the presale code be valid for those second shows also (provided you didn’t use the code for a purchase allready)?

To bring some order in all this chaos, I’ll just wait until Monday and hope for official information. There are some indications that you have to renew the membership and that seems logical and fair enough. If it’s the old code that is reactivated or a new code that will appear on the site, I haven’t got a clue. This is what U2.com says:

Q - I have unused code from my 2009 U2.com subscription and now that I have resubscribed to U2.com for another 12 months into 2010, I have a second code with the full four-ticket allocation. How do i tell which code is which?
A - Your new code, against your 2010 subscription, begins with a 2.


My code starts with U2 and that should indicate that it’s not valid. But why is the code there at all? Quite annoying in such an important question. What a waste of money, USD 40 if the old one actually can be used. I can assure you, the forces of capitalism and commerce rule. Of course you have to renew the membership to get a valid presale code for 2010. It would be very odd otherwise.

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